Privacy Policy

Last Updated, 17 April 2024

Introduction

Industrial Software Group respects the privacy of its users and is committed to protecting the personal information that you share with us. This Privacy Policy describes how we collect, use, and share your personal information when you use Restorize.

Personal Information We Collect

  • Information you provide us: We collect the information that you provide us when you create an account, use our Service, or contact us. This information may include your name, email address, phone number, billing information, and any other information that you provide us.
  • Information we collect automatically: We collect certain information automatically when you use our Service. This information may include your IP address, browser type, operating system, device information, and the pages that you visit on our Service.
  • Information we collect from third parties: We may collect information about you from third parties, such as analytics companies or social media platforms.

How We Use Your Personal Information

  • To provide and improve the Service: We use your personal information to provide and improve the Service. This includes using your information to:
    • Create and manage your account
    • Process your payments
    • Send you marketing and promotional communications
    • Respond to your requests and questions
    • Analyse your use of the Service
    • Detect and prevent fraud
  • To develop and improve AI models: We may use your personal information to develop and improve AI models. This includes using your information to:
    • Train AI models
    • Evaluate the performance of AI models
    • Improve the accuracy and effectiveness of AI models
  • To comply with the law: We may use your personal information to comply with applicable laws and regulations. This may include disclosing your personal information to law enforcement or other government agencies.
  • To protect our rights and interests: We may use your personal information to protect our rights and interests, such as enforcing our terms of service or preventing fraud.

How We Share Your Personal Information

  • Service providers: We may share your personal information with service providers who help us operate our Service, such as hosting providers, email providers, and payment processors.
  • Other third parties: We may share your personal information with other third parties in the following limited circumstances:
    • With your consent
    • To comply with the law
    • To protect our rights and interests
    • To enforce our terms of service
    • To prevent fraud

Your Rights

  • Access: You have the right to access your personal information. You can request a copy of your personal information by contacting us.
  • Correction: You have the right to correct any inaccurate or incomplete personal information that we have about you.
  • Deletion: You have the right to request that we delete your personal information. We will delete your personal information upon request, unless we are required to keep your information for legal or regulatory reasons.
  • Objection: You have the right to object to the processing of your personal information. We will stop processing your personal information unless we have a compelling legitimate reason to continue processing your information.
  • Portability: You have the right to receive your personal information in a machine-readable format. You can request that we send your personal information to another company.
  • Withdrawal of consent: If you have given us consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing that we conducted before you withdrew your consent.

How to Contact Us

  • Industrial Software Group
  • Melbourne, Australia.
  • admin@industrialsoftwaregroup.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. Any changes to this Privacy Policy will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our Service after the changes have been made constitutes your acceptance of the revised Privacy Policy.

Children

Our Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

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